Newsletter Policy

Newsletter Policy

Last update: January 4, 2024

1. Definitions

The terms used in this regulation shall mean:

  1. Service Provider – a business entity conducting economic activity under the name Seedea Sp. z o.o, with registered office at Partyzancka 60, 95-200 Pabianice, Poland, VAT ID: 7312078518, REGON: 523442440, email address: contact@seedea.pl
  2. Newsletter – digital content delivered continuously or not, consisting of free transmission of commercial, promotional, and educational content by the Service Provider, in accordance with the rules specified in this Regulation.
  3. Subscription Form – a free form available as a Pop-Up form or registration form on the Website enabling the agreement for the delivery of the Newsletter.
  4. Customer – a natural person with full legal capacity, a legal person, or an organizational unit without legal personality, with legal capacity, using the services and functionalities of the Website, including subscribing to the Newsletter, thereby entering into an agreement for its delivery with the Service Provider.
  5. Website – an online website operated by the Service Provider, available at: https://seedea.pl/.
  6. Regulation – this Regulation.

2. The General Provisions

  1. This Regulation defines the terms of agreements and delivery of digital products and services, including the Newsletter. It outlines the rights and obligations of the parties involved, namely the Service Provider and the Customer.
  1. Every Customer is required to familiarize themselves with and accept the conditions outlined in this Regulation before entering into any agreement with the Seller.
  1. To use the Website, including browsing the Service Provider’s assortment and utilizing Digital Services (including subscribing to the Newsletter), meeting minimal technical requirements is necessary. These requirements include:
  • Computer, laptop, or other multimedia device connected to the internet,
  • Internet browser: Mozilla Firefox, Internet Explorer, Opera, Google Chrome, Safari, Microsoft Edge – updated to the latest versions,
  • PDF, Word, or Excel file viewer,
  • Active email account,
  • Enabling the browser’s capability to save cookie files and support JavaScript.

 

3. Newsletter and Other Free Digital Content and Services

  1. The Service Provider delivers free Digital Products (content) and Digital Services through the Website.
  2. The following Digital Products and Services are available:
  • Allowing the Customer to browse content and products on the Website.
  • Delivering the Newsletter.
  • To receive the Newsletter, follow these steps:
  • Fill out the Newsletter subscription form.
  • Give consent to process data for sending the Newsletter, covering direct marketing of the Service Provider’s products, offers, services, and digital services.
  • Read and accept the terms of this Regulation and subscribe by clicking “Sign in for the Newsletter.”
  • Afterward, upon receiving a confirmation email (If the confirmation email does not arrive promptly, check the SPAM folder. For technical issues, contact the Service Provider at contact@seedea.pl).
  • The Newsletter will be electronically delivered via email to the provided email address.
  • The Service Provider will deliver the Newsletter at a frequency specified in the Newsletter description on the Website.

4. Cancellation and Withdrawal from the Newsletter

  1. The Customer can withdraw consent for receiving the Newsletter at any time without observing a notice period. To do so, simply submit a statement to the Service Provider (using any contact details provided by the Service Provider) or click on the unsubscribe link found in the footer of each Newsletter email.
  1. The Service Provider can terminate the Newsletter delivery agreement without notice if the Customer shows no activity related to the Newsletter, meaning they haven’t opened any emails sent by the Service Provider for a period exceeding 6 months. Before issuing such termination, the Service Provider sends the Customer an inquiry about their need to continue receiving the Newsletter. Failure to respond to this email or not opening it within 3 days from dispatch results in the immediate cessation of Newsletter delivery by the Service Provider.
  1. The Customer exercises the right to withdraw from the Newsletter by sending a relevant statement in any form to the contact details of the Service Provider. The Service Provider provides a withdrawal template from receiving the Newsletter (at the end of the Regulation) that the Customer can use.
  1. The Service Provider promptly sends confirmation of receiving the withdrawal information from receiving the Newsletter to the email address provided by the Customer (given during the Newsletter subscription).

5. Complaints

  1. The digital content delivered to the Customer by the Service Provider must comply with the agreement regarding its supply.
  1. The Service Provider is responsible for non-compliance:
  • Existing at the time of digital content supply and revealed within 2 years from that moment – in the case of one-time or partial supply of digital content.
  • Revealed during the supply period of continuous digital content.
  • In the case of non-compliance, the Customer can file a complaint containing a request to bring the digital content into compliance with the agreement for its supply.
  1. Complaints are submitted via email to the Service Provider’s address: contact@seedea.pl.
  1. The Service Provider may refuse to supply the digital content into compliance with the agreement if it is impossible or would require excessive costs.
  1. After considering the complaint, the Service Provider provides the Customer with a response, in which:
  • Acknowledges the complaint and indicates the planned deadline for bringing the digital content into compliance with the agreement.
  • Refuses to bring the digital content into compliance with the agreement,
  • Rejects the complaint due to its unfounded nature.
  1. The Service Provider responds to the complaint via email within 14 days of receiving it.
  1. The Customer cannot request a price reduction from the Service Provider if the non-compliance of the Newsletter or the delivered digital product is provided free of charge.
  1. The Customer cannot withdraw from the agreement for the delivery of digital content if the non-compliance is insignificant.
  1. In the event of the Customer withdrawing from the agreement for Newsletter delivery, the Service Provider immediately stops delivering the Newsletter upon receiving the withdrawal statement.
  1. In the event of the Customer withdrawing from the agreement for the delivery of digital content, the Customer must cease using the digital content and refrain from sharing it with third parties.

6. Alternative Dispute Resolution and Settlement of Claims
Outside the Court

  1. The Service Provider informs that a Customer has the option to use out-of-court methods for pursuing claims in accordance with the Online Dispute Resolution (ODR) procedure developed by the European Commission, available on the website: https://webgate.ec.europa.eu/odr/main/?event=main.home.show.
  2. The Service Provider agrees to engage in potential disputes arising from the agreement through mediation proceedings if the Customer wishes to pursue such a resolution. The details will be determined by the conflicting parties.
  1. The ODR Platform is an online platform for the out-of-court resolution of disputes between Consumers and businesses at the EU level. It serves as an interactive and multilingual website with a comprehensive service point for Consumers and businesses seeking an out-of-court resolution of disputes related to contractual obligations arising from online sales agreements, agreements for the supply of digital content, or service agreements.

7. Intellectual Property

  1. The Service Provider informs that the Newsletter constitutes works within the meaning of the Act of February 4, 1994, on Copyright and Related Rights. The Service Provider owns the copyrights to these works, and they are protected by law.
  1. The Customer undertakes to respect the copyrights belonging to the Service Provider and to use the Newsletter solely for personal use. The Customer is aware that any infringement, particularly through unauthorized distribution, may result in civil or criminal liability in accordance with applicable regulations.

8. Personal Data Security

  1. The Service Provider is the data controller for personal data processed in connection with the provisions of this Regulation. Personal data is processed for purposes, to the extent, and based on the principles outlined in the Service Provider’s privacy policy.
  2. Providing personal data is voluntary. Every individual whose personal data is processed by the Service Provider has the right to access their content and the right to update and correct them.
  1. Detailed rules for collecting, processing, and storing personal data used to fulfill orders by the Service Provider are described in the privacy policy, available at https://seedea.pl/privacy-policy/.

9. Final Provisions 

  1. For the Newsletter, the Service Provider reserves the right, in significant cases such as changing the Newsletter’s strategy, improving it, adapting it to the current direction of the Service Provider’s business development, or taking actions to increase the number of users, to make changes to the Newsletter. In such cases, the Service Provider informs the Customer clearly and understandably about the timing and scope of the changes, to the email address provided during the Newsletter subscription. The Customer can opt out of receiving the Newsletter at any time with immediate effect by clicking the “unsubscribe” link in the email content.
  1. Matters not regulated in the Regulation are subject to the applicable provisions of Polish law, including, the Consumer Rights Act and other relevant provisions of generally applicable law.
  1. The Service Provider reserves the right to change or update this Regulation.
  1. This Regulation is effective from January 1, 2023.

Please note that if any information provided by us regarding the Newsletter Policy is unclear to you, you can contact us via e-mail at contact@seedea.pl